Best Western Primrose Downtown Hotel - Toronto

111 Carlton Street, Toronto, Canada, M5B 2G3  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Best Western Primrose Downtown Hotel - Toronto

Free Wi-Fi
Parking

CAD 24 per day

Luggage storage
24-hour

24-hour check-in

24-hour reception

Food/ Drinks

Restaurant buffet

Cafe

Dining room

Coffee shop

Lobby bar

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Spa and relaxation

Sauna

Verified Reviews:

  • Centrally located - Close to good restaurants - Breakfast is huge - Parking was awful
  • Service was pleasant - Room was clean - Great view - On the expensive side
  • Fitness room was adequate - Staff was friendly - Free wifi - Much recommended
  • Close to restaurants - Subway is only 5min walk - Outdoor pool - Would return
  • Close to everything - Room was really large - Bed was decent - Bathroom pretty good

Overview

Best Western Primrose Downtown is a comfortable hotel offering views over TD Centre, Union Station and The Elgin & Winter Garden Theatre Centre and featuring a golf course and a sauna. Residing in a 23-story building, the hotel was opened in 1977 and renovated in 2010.

The property is conveniently placed in the center of Toronto. The city center lies within 2 km from the venue.

The hotel is set next to a college, a church and a cathedral.

Within a 20-minute walk guests will find Hollander York Gallery train station. It will take around 5 minutes to get to Toronto City Centre airport by car.

Rooms

Best Western Primrose Downtown Hotel offers contemporary rooms with a mini-fridge, satellite TV, a safe, a coffee table and central heating as well as coffee/tea makers and a microwave. Some rooms have the city view. Bathrooms come with a shower, a bathtub and a hairdryer.

Eat & Drink

Residents can have breakfast in the restaurant. The outdoor restaurant provides special meals. Guests can quench their thirst at Lobby Restaurant And bar with a favorite drink. Golden Greek Resto and Shade Lounge are located within 50 meters away.

A buffet breakfast is served and charges are applicable. 

Services

The property offers a meeting room and a business centre to meet the needs of business travelers.

Relax

Leisure options include a sunbathing terrace, a seasonal outdoor pool and loungers. For active guests, there are a gym and a fitness centre at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at CAD 24 per day.

Year renovated:   2010.  Number of floors:   23.  Number of rooms:   335.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Group check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Coffee shop
  • Vending machines
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services

Leisure facilities

  • Seasonal outdoor pool
  • Sun terrace
  • Sauna

Room facilities

  • Air conditioning
  • Individual heating
  • Living room
  • Dining room
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer

Self-catering

  • Kitchenette
  • Refrigerator
  • Microwave
  • Cooker

Media

  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 16 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of CAD 10 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Primrose Downtown Hotel - Toronto Toronto location
Show big map »

Hotel Address:

111 Carlton Street, Toronto, Canada, M5B 2G3

Get directions
City Center
  • Toronto
    1.2 km
Airports
Train Stations
  • Union Station
    2.0 km
  • Toronto Union Station
    2.0 km
Underground stations
  • College
    500 m
  • College Subway Station
    600 m
Restaurants
  • Golden Diner
    30 m
  • Golden Greek Resto-Bar (cuisine: Canadian)
    30 m
Parks
  • Allan Gardens Conservatory
    230 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    23
  • Number of rooms:
    335

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoBest Western Primrose Downtown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge

Rooms and availability

Best Western Primrose Downtown Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Maple Leaf Gardens Ltd200 m
  • Mac Kenzie House Historic700 m

Popular areas

  • Church Street200 m

Shopping areas

  • Maple Leaf Gardens200 m

Amusement

  • Phoenix Concert Theatre300 m
  • Pegasus on Church400 m
  • Factory Classic Pool and Cafe500 m
  • Joseph Hollander and Sons Ltd500 m
  • Pockets Bar N'grill600 m
  • Carrington's Sports Bar700 m

Monuments and Landmarks

  • Allan Gardens400 m

Museums

  • New Music Concerts400 m
  • Canadian Motorsport Hall-Fame700 m
  • Archives of Ontario700 m

Universities, Institutes

  • College Francais100 m
  • Soft Train Institute400 m
  • International Academy-Design400 m
  • Ryerson University400 m
  • Western Town College400 m
  • Ryerson Polytechnic University500 m

Theaters

  • Buddies in Bad Times Theatre400 m
  • Ed Mirvish Theatre700 m

Medical care and Hospitals

  • Metro Central YMCA700 m

Underground stations

  • College400 m
  • College Subway Station500 m
  • Wellesley600 m
  • Wellesley Subway Station600 m

Public parking

  • Ryerson University400 m

Local attractions

  • St. Lawrence Market1.5 km
    92-95 Front St. E., Toronto
  • Campbell House Museum1.5 km
    160 Queen St. W., Toronto
  • Yorkville1.6 km
    Bordered by Avenue Rd., Toronto
  • The AGO, Art Gallery of Ontario1.6 km
    317 Dundas St. W., Toronto
  • Flatiron Building1.5 km
    49 Wellington St E, Toronto

Near the hotel

  • Maple Leaf Gardens220 m
    60 Carlton St., Toronto
  • Church Street300 m
    Church Street, Toronto
  • Mackenzie House730 m
    82 Bond St., Toronto
  • St Michael's Cathedral750 m
    200 Church St., Toronto
  • Allan Gardens Conservatory230 m
    19 Horticultural Ave, Toronto
  • Toronto Police Museum650 m
    40 College St., Toronto
  • Cabbagetown740 m
    237 Carlton St., Toronto

Restaurants nearby

  • Golden Diner30 m

    Address: 105 Carlton Street
    Phone: 416 913-3361

    72% likes this, based on 44 reviews

  • Shade Lounge100 m

    Address: 300 Jarvis St
    Phone: (416) 977-4823

    73% likes this, based on 38 reviews
    Cuisine: Continental

  • Daybreak190 m

    Address: 399 Church Street
    Phone: 416 598 0004

    61% likes this, based on 65 reviews
    Cuisine: American
    Price Range: GBP 8 - GBP 12

  • Golden Greek Resto-Bar30 m

    Address: 105 CARLTON ST.
    Phone: 416-977-9898

    65% likes this, based on 20 reviews
    Cuisine: Canadian

  • Guu Izakaya240 m

    Address: 398 Church street
    Phone: 416-977-0999

    78% likes this, based on 221 reviews
    Cuisine: Japanese
    Price Range: GBP 7 - GBP 17

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    23
  • Number of rooms:
    335

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoBest Western Primrose Downtown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge

Hotels nearby
Cities nearby

Best Western Primrose Downtown Reviews

Guest reviews are submitted by our customers after their stay at Best Western Primrose Downtown

Average guest rating

6.8out of 10
Very good
Based on 114 reviews

Rating by category:

Service
8.0
Value
6.0

Guest reviews

  • Older travelers
    10.0

    The bed is so comfortable and the location is good for shopping.

    The underground parking is terrible, it need very good skill.

  • Older travelers
    5.4

    The location of the hotel is excellent as it is near to the metro and shopping.

    We found that the carpeting in our room and the corridor is in need of replacing. The front desk staff could have been more friendly. We booked a kitchenette and it did not even have a spoon in the drawers.

  • Couple
    4.2

    Good location - near metro station 2/3 stops from city sights. Great Japanese restaurant on Carlton St on route to metro. Taxi called to take to airport was a limo (normal price)! Leaking WC was fixed by on site maintenance person within 20 minutes.

    Very poor value for money. Room was grubby - dirty fittings & switches, air con unit thick with dust, cigarette burns in carpet, cig burn marks around sink (no smoking room!). Dated decor. No restaurant - small Tim Hortons for breakfast next door (prepare to queue!). Tea making facilities in room were not replenished or cleaned, only powdered milk available. No visible cleaning during stay, crumbs on table & carpet (from breakfast) remained for 3 days. Very slow lifts. Swimming pool closed even though Apr weather was sunny & 15-20C (only open Jun-Aug)!

  • Single
    7.8

    Central location, easy walk from downtown Toronto. The staff are friendly and helpful. Rooms are spacious.

    Bathrooms need renovation. The hotel restaurant and bar was never open. Not even in the evenings.

  • Couple
    6.2

    Rooms were comfortable and spacious. Tim Horton downstairs very convenient for breakfast. The location is good and close to the city center

    The staff was far from nice to us. We did not get the room we booked so we asked for a change and they got a bit angry at us. The rooms are nice but it is still a bit expensive for what it is.

  • Older travelers
    9.6

    It is in an excellent location and close to the venues I wanted to visit during my stay. The room was both clean and comfortable the staff was plesant and helpful and I will stay again.

  • Couple
    10.0

    Spacious room, very clean and great location

  • Single
    7.8

    Excellent location, great staff (they did not have my confirmed Booked.net booking on file but once I showed them the confirmation on my Blackberry they immediately moved me into a room).

  • Single
    8.2

    easy access by TTC, staff were efficient and friendly

  • Single
    10.0

    I stayed in Toronto Primrose hotel 3 times so far. The reason I keep on going there is the neat room,great location and friendly staff. Everyone there treated me as family, the room had all what I need ( fridge, kettle, ironing table + iron, T.V., Desk .... etc. ) , and the location is just close to everything :) If I am going downtown Toronto once again, I am still choosing Best Western Primrose Hotel.

    Everything was great except for the Fire trucks that kept on passing in the street nearby all day long !! There noise could be annoying for some people. But everything about the Hotel was just great.

  • Older travelers
    7.4

    Handy for downtown and the subway

    The air conditioning operation was rubbish kept going off at night due to P.I.R. In the room switching the air con off in the middle of the night.

  • Family with children
    9.2

    It was welcoming. Staff was friendly and helpful. The hotel was beautiful. Very clean and cheery. Wish we could have arrived earlier than we did.

  • Couple
    7.4

    We got very nice city view room enjoyed it and lv to come back

    Staff service was very poor .night time gentlemen didnt say hi hello and taking a cal while checking us in.and we asked fr an extra sheet and never provide.

  • Group of friends
    8.2

    I likes the bed. There were cooking options . The location was excellent . The room was clean and contemporary. It was quiet . The staff was friendly and helpful.

    I don't like the entrance off the street, or the fact that the roof top isn't used as a place for guests to relax and enjoy a fantastic city view. I don't like the foyer very much. It is gloomy. It took a long time for the ac to cool the room. I didn't like the fact that the bathroom fan and the light were on the same switch.

  • Single
    8.2

    I loved the comfortable bed and bedding.

    A charge for a breakfast coupon was charged to my bill although no coupon was received. It was sorted in the end....

How to reach hotel

hotel Best Western Primrose Downtown Hotel - Toronto Toronto location
Show big map »

Hotel Address:

111 Carlton Street, Toronto, Canada, M5B 2G3

Get directions
City Center
  • Toronto
    1.2 km
Airports
Train Stations
  • Union Station
    2.0 km
  • Toronto Union Station
    2.0 km
Underground stations
  • College
    500 m
  • College Subway Station
    600 m
Restaurants
  • Golden Diner
    30 m
  • Golden Greek Resto-Bar (cuisine: Canadian)
    30 m
Parks
  • Allan Gardens Conservatory
    230 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    23
  • Number of rooms:
    335

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoBest Western Primrose Downtown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Canada

Use Badge